‘Ring, Ring’ Is that the Private Investigator?

16/12/2007 by admin.

When someone rings a Private Investigator it is likely that it is their first time and more often than not they don’t comprehend how ‘it‘ works.

The proportion of clients who ring and want action on the same day is high. Most have the idea that Pi’s are just waiting for the next call. This is not the case. We have an ongoing caseload and all jobs require planning and scheduling. In some cases dependant on the circumstances we can deploy agents on the same day.

At Trident Investigations we are an established company who are registered at Companies House, VAT Registered and DPA registered. We have a duty of care to the agents we employ and to the persons we investigate as well as looking after the interests of the client themselves.

We conduct a certain amount of due diligence and checking ourselves to verify that the client is who they say they are and that the investigation is legal and ethical. After the initial consultation and the agreement of terms. We will send out a contract which will be delivered in either hard copy or electronic format and this will set out the terms and conditions of the investigation. 

Some people will prefer that this sent in email format for reasons of privacy and discretion. On occasions where an urgent investigation is required we may meet the client in person. We will ask for a retainer payment in advance from unknown private clients before starting the investigation. A balance may be either paid on a monthly invoice or on a pay as you go basis. These can be paid by Cheque, Cash (by arrangement only) or by credit or debit card through our website. In all cases a receipt will be issued.

From both our Daventry, Northamptonshire and Croydon, Surrey office we can conduct enquiries across the UK. For further information on the services we provide please Call 0845 643 1923 or see www.tridentinvestigations.co.uk

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